Standard Terms Of Trade
Terms & Conditions
"Upon submitting a job vacancy via our website, you are agreeing to our standard terms and conditions, including placement fees, as detailed below. Our team will also reach out to you with pricing to boost the marketing of your campaign (and reduce placement fees), for your consideration."
Thank you for selecting MYNEWJOB Limited for recruitment services. These terms of engagement set out certain standard terms and conditions on which MYNEWJOB Limited (“we”) provide services and support to our clients. These terms of engagement apply, subject to any additional or alternative terms that we may agree in writing with our clients (“you”). It is not necessary for you to sign these terms of engagement to indicate your agreement to them. For the purposes of clarity, if you are requesting a service from us, or wish to interview a candidate we have presented to you, you are engaging us. Service requests may be verbal (either telephone or in person) or written (e.g. letters, texts, app messages, notices, or email).
OUR SERVICES: We will provide our services and support to you in accordance with your instructions and will ensure there is a clear understanding with you of the scope, importance, and timetable of each set of instructions. We will deliver our services and support in accordance with all applicable professional and legal obligations. We will act with all due care and skill, to provide quality assistance and support.
Our services include:
Job Brief: to ascertain your recruitment needs
writing job ads
posting multiple job advertisements via various channels including free & paid job boards, social media, website
sourcing candidates that accord as closely as possible with the client’s selection criteria
Talent and candidate search through Seek Premium Talent search, inhouse candidate database, and other talent pools
screening initial applications and resumes
conducting preliminary interviews
pre-selecting the most appropriate candidates
scheduling candidate interview times with client
informing successful and unsuccessful candidates of outcomes
conducting referee checks where possible
regular communications and updates with candidates and clients to achieve a successful outcome.
Candidate Search / Submission:
Candidate search will cease after a campaign has run for a period of four weeks, or after a maximum of six candidates have been presented to you without placement, whichever occurs first. MYNEWJOB will make every effort to present you with the most suitable candidates for your role, however, we do not guarantee the number of candidates (if any) we will submit to you during any campaign period. You can extend your campaign for a further four weeks if required, and you have the option of triggering the extension as soon as six candidates have been submitted OR at the end of the current campaign period. Your Consultant will discuss these options with you in more detail during your campaign.
Fees Explained.
Upfront Fee (Campaign Fee): This is an up front fee which is payable prior to MYNEWJOB commencing work on any new campaigns. The up front fee is an all inclusive rate which covers job brief & client requirements, advertising and marketing the position, talent search and consultant time (capped at 30 hours). This fee is non-refundable regardless of the outcome of the campaign.
Placement Fee (Success Fee): A successful placement is deemed to have been made on the day a candidate signs an employment agreement with the client; or the day the candidate commences work with the client (whichever is earlier) irrespective of whether the candidate is hired on a trial basis. Should the placed candidate leave within 5 working days, MYNEWJOB can void the placement invoice at the client's request, however this will negate any claim under our replacement guarantee.
The client is liable for the placement fee even if they hire the candidate introduced by MYNEWJOB in a different role to the one originally advertised, or pass on the details of the candidate to a third party who subsequently hires the candidate introduced by MYNEWJOB.
Optional Extension: At your request, your campaign may be extended for a further four weeks, upon payment of the Optional Campaign Extension fee. You also have the option of triggering the optional campaign extension as soon as eight candidates have been submitted. This fee includes a repeat of all advertising and candidate search. In all instances, MYNEWJOB reserves the right to decline further extensions.
Replacement Campaign - Re-advertising Fee: In the event a candidate placed with the client by MYNEWJOB leaves of their own accord or whose services are terminated by the client within the guarantee period (as detailed in the table below), MYNEWJOB will endeavour to replace the candidate, once only, provided that:
MYNEWJOB has been informed of the termination or release of the candidate within the guarantee period; and
The Replacement Campaign - Re-advertising fee ($450), is paid; and
the candidate does not leave or is terminated due to a company restructure, redundancy and/or a significant change in the job description; and
All invoices issued in relation to the campaign, including the placement fee invoice, were paid in full within 7 days of date of invoicing, unless both parties agree, in writing, on alternative payment times.
Your recruitment consultant will do their best to find a suitable replacement candidate within a four week replacement search period (this can be extended for a further four weeks upon a further Replacement Re-advertising fee; however we cannot guarantee a successful placement. No further refunds are available should MYNEWJOB fail to place a suitable replacement candidate within that time.
GST: GST of 15% is to be added to all prices shown. NOTE: GST is ZERO rated for the services we provide to businesses in Australia
OUR RESPONSIBILITIES: We undertake to provide you with recruitment services that meet your needs and requirements on either a contingency or retained basis at the cost outlined within this proposal. Such services are to be provided with skill and care and within an agreed timeframe and/or budget. Additionally, we undertake to respond promptly to requests for urgent assistance.
YOUR RESPONSIBILITIES: You undertake to provide timely, clear instructions and directions for the provisions of such services; to provide the information or the access to the appropriate information to enable the tasks to be completed; and to meet the agreed period for payment. Failure to provide us with timely feedback can impact negatively on the results achieved within the recruitment campaign.
INSTRUCTIONS: Instructions can be verbal, via app or text message, or email.
OUR TEAM: We assign you with a dedicated recruitment consultant. They will ensure that your requests are carried out by themselves or team members with the appropriate level of skill and experience. Should your dedicated recruitment consultant be unavailable due to sickness or leave, appropriate arrangements will be made for another assistant to complete your tasks. If we are unable to cover this work, we will discuss an alternative arrangement with you.
QUOTATION & FEE ESTIMATES: Where a quotation is given by us for services:
The quotation shall be valid for one month from the date of issue unless otherwise specified in writing.
The fee shall be exclusive of disbursements and goods and services tax unless specifically stated to the contrary.
We reserve the right to withdraw any quotation given to you without prior notice at any time after the quotation is given and before acceptance by you.
Where services are required in addition to the services contemplated by the quotation, you agree to pay for the additional cost of such services.
A quotation may include an estimate of the cost of a service to be provided by a third party. Any variation in the actual charge made by the third party may result in a variation to the total price payable by you. Where a fee estimate is given, and an engagement has begun based on the fee estimate, we will endeavour to alert you to any change in cost exceeding 10% of the estimate.
DISBURSEMENT CHARGES: In certain circumstances we may charge for office disbursement costs specific to a task such as printing, photocopying, and postage. We may also charge for external disbursements, including travel, accommodation costs, larger materials costs, couriers and subscriptions for project related work. Disbursements will be discussed with you prior to incurring these costs.
ACCOUNTS & PAYMENTS: The initial engagement fee is invoiced in advance and must be paid in full prior to commencement of services. All invoices are due within 7 days of date of invoice. Casual services, including recruitment support, may be purchased as pre-paid packs of hours and incidentals. An invoice for the chosen number of hours will be issued prior to commencement of services. Any pre-paid packs of casual hours expire six months after the date of payment. Rates are available on request.
We do not send statements unless requested. In order to help us stay focused on service to you as a client, without debt collection concerns, you agree to pay our accounts promptly and as per these terms. Failure to pay within 7 days following the date of invoice will result in an overdue email being sent out. Every follow-up email, text or phone call we make with you will incur a $20 fee in addition to your invoice amount. These follow-ups will occur weekly. Late payment shall also incur interest monthly at a rate of 20% pa. This will be payable on monies outstanding from the date payment was due until the date payment is received.
You are liable to pay our accounts on our agreed terms whether or not you have a right of recovery from a third party and whether or not a third party seeks a review of our charges. If an account is not paid, we may choose to cease any further work and retain custody of work done until all accounts are paid in full, or an acceptable payment plan is in place.
USE OF EXTERNAL RECORDS: In providing our services to you, we may rely on information provided to us by third parties. It is possible that some information provided by such sources may be inaccurate or incomplete. We are not responsible for any such errors or omissions.
CONFIDENTIALITY: Maintaining client confidentiality is paramount. We do not disclose any confidential information unless required and authorised by you as a client, or by law. As a result of providing services to you, we may have reason to collect information on your organisation. All information will be held on a confidential basis at our offices. Under the Privacy Act 1993 you have the right to access and correct any personal information.
ELECTRONIC COMMUNICATIONS: We may correspond with you and others by electronic communication unless you instruct us not to do so. As you are aware electronic communications are not secure. They may be read, copied, or interfered with in transit. We will not be responsible for any of the risks associated with electronic communication.
OUR LIABILITY: All care will be taken in the course of our work but at times we are required to make value judgements in providing our service. We shall not be liable for any loss or damage sustained by you and any liability on our part for any negligence or wrongful act, including that of contractors arranged on your behalf by us, shall be limited to the value of the fee charges for our service.
LIMITED LIABILITY: We are not liable to you for any consequential loss, including loss of profits, even if you advised us or we knew or should have known of the possibility of such loss. Any claim against us shall be limited entirely to a refund of part or all of our charge for the transaction in dispute.
If you have a dispute regarding our fees you agree in the first instance to talk to your Recruitment Consultant or direct your concerns to the Managing Director at MYNEWJOB Limited.
TERMINATION: Clients may cancel their campaign at any time with written notice (email is acceptable). If cancellation occurs partway through an active campaign period, no part refund of retainer or part refund of engagement fee will be given.
GENERAL: We may update these terms of engagement from time to time and will notify you of this update. We encourage you to contact us with any comments or questions about these terms of engagement. We are pleased to be of service to you and look forward to developing a long-lasting relationship between us.
NZ+64 9 801 6635
NZ+64 3 588 0621
AU+61 2 7908 5388